“Drain line for your main unit had become clogged over time. Float switch activated and cut the power to the unit. We had a great experience with AC Man during our initial purchase of the home in late 2023, so we chose them to come out and trouble shoot. Set a next day appt online and had a very good level of communication going into the afternoon appointment. Rey arrived during the selected window, introduced himself, and we talked about the symptoms we were experiencing. He got to work diagnosing and was quickly back with us that our drain line had become clogged. He fixed the problem, talked us through options to help eliminate the problem in the future, and did all this while maintaining absolute professionalism and conduct that truly emphasized his want to provide us with the best quality service and understanding that we could have. A great experience that left us satisfied and feeling great value with the service and interaction.”
– Timothy T.